Management Information Systems Directorate

Mission

"To provide a 'state of the art' information technology system in order to achieve the main goals for the Civil Service Bureau by providing the highest quality of service and continuously improving the technical support both for directorates in the Civil Service Bureau and for the user communities of the other ministries who will have access to the CSB system."

Vision

	Implement Business Continuity plan.
	Improve CSB Network ( LAN ).
	Improve the Human Resource ( HoRiSon) servers and increase the discoverer users for preparing reports.
	Roll out the system to all ministries for the initial set of actions – Bank Authorization , Leaves, Overtime and shift and part time hours.
	Implement workflow for the first set of CSB services – Quality step Increment , Training Request , Promotion and new appointement.

MIS Directorate MISSION:

General Services Provided To Gov. Organizations By MIS Directorate
	Service	Standard Working days
	Payroll in Interface Processing	3
	Payroll Run	3
	Payroll Reports & Files Transfer to Mins via GDN to Ministries	5
	Payroll Reports & File Transfer to MOFNE	1
	Payroll Reports to Operations	1
	Print Pay Slips	3
	Hardware & Software Procurement	52
	System Requirements Definition	9
	System Modification	9
	Project	260
	Report Request – Existing / Utility	3
	Maintain User Accounts	3
	Inventory Supply (Consumables)	2
	Equipment Location Control	3
	User Support – Help Desk	2
	Mass Data Changes	20
	Amendment to References Tables	3
	Technical Investigation / Advice	9
	Report Request – Program Development	13
	Software Installation	4
	Master File Creation for Ministries	1
	New Maintenance Contract	62
	Renew Maintenance Contract	35
	Developing/Updating Internet/Intranet Pages	5
	Image System Connection	3
	CSB Intranet/Internet Connection	3
	Preventive Action Study	20